Handle traffic claims with a legal and commercial view and approve larger payments in a senior team.

An insurance service organisation in the province of Utrecht is hiring a senior traffic claims handler for 32 to 40 hours a week. You join a team of about ten claims handlers and take the more complex files. You work hybrid. What you will do: - Support colleagues with their files and share your knowledge and experience - Handle claims on substance, weighing legal and commercial interests - Check and approve claim payments above 5,000 euros - Communicate with policyholders, financial advisers and insurers, patient and firm where needed - Contribute to process improvements and join the four-weekly senior meeting What you bring: - A bachelor level of working and thinking - The Wft Basis, Schade particulier and Schade zakelijk diplomas, plus Assurantie A Algemeen and two subject modules - At least 4 years of experience as a traffic claims handler - Strong analytical skills and the ability to grasp a file quickly and carefully - Calm, friendly communication, also when callers are upset - The motivation to coach colleagues What you get: - A gross monthly salary in a stated range, based on 40 hours - A 13th month and 27 vacation days - A good pension scheme and insurance discounts - Free lunch at the office - Hybrid working with a home-working allowance - A mileage allowance or a train business card, and access to online courses

Location	Utrecht, Netherlands
Job type	Permanent
Industry	Finance
Posted	5h ago

Senior Traffic Claims Handler